As of the 8th June 2015 DVLA have abolished the paper counter part to the UK licence. All customers must go on to the DVLA website within 21 days of your reservation You will need your drivers licence number, national insurance number and postcode to where the licence is registered to. Once logged in you will see 4 tabs at the top of the page. Click on the 4th tab that reads "share your licence information". You will then need to click "create my code" and this will generate a 1 time passcode that you will need to share via email to along with your driver licence number for ZOOCars to carry out the relevant licence qualification. Please note this code is only valid for 21 days, so please do not carry out this procedure more than 21 days until your reservation date. Please note you will still need to produce your photo card licence at point of pickup

If you are unable to carry out this procedure it will cost £6.00 for ZOOCars to obtain the relevant information from the DVLA.