Feedback from some of our many happy customers

At ZOOCars we believe there is no better endorsement than the words of a happy customer.

All our testimonials are 100% genuine feedback left by our customers on Google. 

“Raz, Alex and the rest of the team were incredibly accommodating and understand at such short notice when I needed a car, and when I needed to extend the hire on multiple occasions. Very efficient too. Thank you.”


“Good price. Friendly and professional service. You need enough credit on your card for the authorisation amount which for me was around £250. This isn't charged and is released when the vehicle is returned. I hired a van for £55. I was very happy with the service and will use Zoocars again.”


“Hired a van from Zoo Cars in January 2018 - no issues at all, a great vehicle, and fantastic customer service. I can't recommend highly enough! Thank you :)”


“Just hired a van for four days over the weekend from the Chiswick branch. They made it so easy, nothing hidden, a couple of clicks, v friendly, perfect van, I’m never using that other well known car hire company again!”


“Having rented a number of vans across London Zoo is a cut above the rest. I applied to rent a van online late on Easter Monday, and was able to pick it up first thing on Tuesday - the staff were helpful, speedy and friendly. Highly recommend!”


“Best service, best deal, nice cars in London = Zoocars Chiswick”


“Amazing and very professionally service. Brend new cars for great price. Very friendly and helpful staff with none of the hassle you get from other car hire companies. Drove 3900 miles across Europe in brend new Volvo V 90 with no problems. Twice I had extended car hire, while traveling with no any issue. Price included overseas car kit and European insurance. Would definitely hire again, highly recommended. TOP RENT A CAR in London!”


“This is my first time renting from Zoo Cars, the team was friendly and professional. Registration was done very swiftly and the car s out in 10-15 minutes. The car itself is almost brand new with sat nav installed. I really enjoyed the car/ride as well as the professional team. Definitely come back and recommend to others.”


“Zoo Cars provided a brilliant service. They were friendly, informative and helpful when collecting and returning vehicle. There were no wait times which helped to ensure we stay on track for our move and we felt that they genuinely interested in providing an excellent service. Would definitely use again and recommend!”


“Really efficient and helpful. Very reasonably priced. I rented a Crafter van for my move - spotlessly clean (seemed new), very easy to drive and perfect for the job. Friendly staff, no waiting at pick up or drop off time. They also have an out of hours drop off service. Would totally recommend and definitely use ZooCars again.”


“Great service, great cars and great price. Very friendly and helpful staff with none of the hassle you get from other car hire companies. Drove 3000 miles across Europe in a practically new Volvo SUV with no hassle and no problems. Was dead easy to add extra drivers without them being present or having their licences with me. Price included overseas car kit and European insurance. Would definitely hire again, highly recommended.”


“Great local car hire place with excellent customer service and competitive rates. My experience of hiring with them has nearly always been stress free. Highly recommended.”


“Everyone at ZOOCars is so friendly and helpful. I often need a car at the last minute and they can always turn something round in half an hour. Great local service. What more could you want?”


“I've been using ZOOCars for many years now, very friendly and very helpful staff. I would HIGHLY recommend them.”


“This is a great place to get a car. The staff is very nice and efficient and the cars are very good. This is from far much better than some large well established companies and furthermore, ZOOCars are local ! Give it a try you will love them”


“Really good end to end experience. Excellent quality car, super friendly and efficient staff walked me through everything I needed to know. I am happy to find a professional local car hire in Chiswick - saves me going to airport to pick up a hire car in future!”


“ZOOCars were an absolute pleasure to deal with! Alex was extremely helpful and got back to me very quickly. I have used bigger companies in the past and ZOOCars provided a much better experience. ZOOCars were straightforward and the quality of the vehicle was great. They even provided a Europe kit and the Van dimensions were visible inside the van (which is helpful around the streets of London). I will definitely be using ZOOCars again!”


“Great local company to do business with. Close to where I live and far more personal and flexible service than the big chains. I've found them an efficient replacement for owning my own car. They always try to accommodate specific needs. I always use them. Nice cars too.”


“Seamless process, from booking online through to taking the car back on Monday morning. Excellent customer service provided throughout and they are really well located - near Chiswick Park tube station and also very close to a petrol station, which is handy for refilling before returning the car. The car we hired was in excellent condition. Would highly recommend!”


“I've used ZOOCars a couple of times now and been very happy with the service. They manage both online and personal service very well. the car we got (a Ford Focus) was in immaculate condition. Originally I was going to be the driver but, at the last minute, we changed so that my husband was the driver. It was easy and straight forward to change drivers. The staff are very friendly and efficient . I will definitely use them again and would highly recommend them.”


“ZOOCars are the only car hire company I use in London. Good range of cars, good prices and exceptional service. I would highly recommend them.”


“Guys friendly and helpful, good vehicle supplied, post-return assessment considerate and good-hearted. Recommend highly. Will go back definitely.”

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“I'd rather hire from the Zoo Cars team than mainstream rentals any day! They are friendlier, more helpful and cheaper! They recognise me, offered suggestions for what I might enjoy and made the family very happy one weekend with a great hire and service.”


“My first rental from here was easy as could be. Pick up and drop off were plesant as the guys were friendly and efficient. The car was in good shape and it was good value.”


“Good service, fast, and a nice guy in front of you. They did not push for a load of unnecessary add-ons to the contract. That's not usual in this business. Thanks. The car was really great (high end for a compact and very clean). No problems.”